David A. Windham

As Far as Clients Go

Many of them are great, but some are a pain in the ass. My advice is as soon as you realize that one is going to be a hassle… drop em (politely) and move on because it won’t work out and there are plenty more out there. Sometimes you’re just not suited with a client. Go ahead and draw the ‘line in the sand’ so to speak. I have only run into a couple who were really out of line, because some people you just can’t make happy, no matter how much effort you put into it. I spend as much time educating clients on what it is I do and other technical questions as I do building the site sometimes. Be informed and be professional. I’ve found that happy clients were generally happy and successful before you got involved. If a client looks to be stressed… they’re going to pass that right along to you.